Deadline
24-10-2026
Location
Pune District, Maharashtra, India
Details of the Organization
Orvera AI is an agentic conversational AI platform built for enterprise contact centers, BPOs, and service-heavy organizations that need to resolve customer interactions faster, more consistently, and with stronger operational control.
Built from 18+ years of contact center leadership experience, Orvera AI helps enterprise customer service teams manage high-volume interactions across voice and digital channels through:
- Voice AI Agents that handle supported inbound and outbound calls, complete service requests, retrieve or update information, and escalate exceptions with context.
- Omnichannel AI Agents that support customer interactions across digital channels while maintaining context and consistency.
- AI Agent Assist that gives human agents real-time guidance, relevant knowledge, next steps, escalation support, and automatic summaries during live conversations.
- Voice of Customer intelligence that connects surveys, NPS, feedback, sentiment, and interaction data into one executive view of customer experience and service performance.
With built-in QA, analytics, dashboards, enterprise integrations, and governed deployment, Orvera AI helps teams improve resolution, reduce service friction, strengthen agent consistency, and turn every customer interaction into measurable operational insight.
Resolve more. Guide better. Understand every customer interaction.
Schedule a demo at www.orvera.ai.
Details of the Job/Internship
We're Hiring: Senior Legal Counsel (Commercial & Compliance)
Location: Pune (Work from Office)
Role and Responsibilities
- Draft, review, negotiate, and manage enterprise commercial agreements, including MSAs, SaaS Subscription Agreements, DPAs, BAAs, NDAs, SLAs, vendor, and partner contracts.
- Advise on commercial, legal, and regulatory matters while balancing business objectives with legal risk.
- Drive compliance initiatives related to GDPR, CCPA, DPDP, TCPA, HIPAA, and other applicable regulations.
- Develop contract templates, negotiation playbooks, and internal legal processes.
- Collaborate with Sales, Product, Security, Finance, and Leadership to support enterprise customer engagements.
Eligibility
10+ Years
Orvera AI is looking for a seasoned Senior Legal Counsel to join our growing team. This is an exciting opportunity for an experienced legal professional to lead enterprise commercial contracting, strengthen compliance frameworks, and partner closely with business teams in a fast-paced AI and SaaS environment.
- 10+ years of relevant legal experience with significant in-house experience in a B2B SaaS or technology company.
- Strong expertise in enterprise commercial contracting, contract negotiations, data privacy, intellectual property, and compliance.
- Experience supporting enterprise customers, particularly US-based clients, is highly preferred.
- Exposure to AI, automation, or emerging technology regulations is an added advantage.
If you're passionate about working at the intersection of AI, technology, and enterprise law, we'd love to hear from you!
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Ruben Pawar
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Type of Opportunity
Full-time
Country
India
State
Maharashtra
City
Pune District
Address
Pune District, Maharashtra, India
Dates to Remember
Apply by 2026-10-24
How to Register?
Apply: https://in.linkedin.com/jobs/view/senior-legal-counsel-at-orvera-ai-4469309687
Would you like to apply immediately?
Once you apply, the next steps in the application process will be sent to you via e-mail.
